Terms & Conditions

Terms & Conditions

Welcome to ELORIA. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read these terms carefully before using our services.

Website Usage

The ELORIA website is provided for customers to explore products, place orders, and access information about our skincare range.

Users agree to use this website only for lawful purposes and in a way that does not harm the website, business operations, or other customers.

Product Information

We make every effort to provide accurate product descriptions, images, and details. However, slight differences in appearance may occur due to lighting, screens, or photography conditions.

Skincare results can vary between individuals depending on skin type, lifestyle, and consistency of use.

Orders & Payments

When you place an order with ELORIA, you agree to provide accurate personal and delivery information.

Orders are subject to product availability and confirmation.

ELORIA reserves the right to cancel orders in cases of incorrect information, payment issues, or unexpected circumstances.

Pricing & Availability

Product prices and availability may change without prior notice.

Any promotions, discounts, or offers are subject to their specific terms and conditions.

Shipping Responsibility

ELORIA works with reliable courier partners to deliver orders safely. Delivery times may vary due to location, courier delays, weather conditions, or public holidays.

Returns & Exchanges

Returns and exchanges are handled according to our Returns Policy.

For hygiene and safety reasons, opened or used skincare products may not be eligible for return.

Intellectual Property

All ELORIA branding, logos, website content, images, designs, and written material are protected and may not be copied, reproduced, or used without permission.

Customer Responsibility

Customers are responsible for providing correct information while placing orders and following recommended product usage instructions.

Always perform a patch test before introducing a new skincare product.

Changes To These Terms

ELORIA may update these Terms & Conditions whenever necessary. Updated terms will be published on this page.

Contact Information

For any questions regarding these Terms & Conditions, contact our support team.

Email: support@eloria.pk